Damage and Return Policy
Return
Product must be returned to us within 24 hrs from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Refund
Once the Product is received to the company successfully, ViratraArtDecor will instantly initiate the refund to your source account or chosen method of refund.
Refund and Cancellation for Service Provider Company
Due to service providers in nature “NO REFUND”,“NO CANCELLATION” will be entertained once the Payment has been made.
Cancellation Policy
Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained.However return is possible for all orders/products.
OR
Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However return is possible for all orders/products.
Refunds
We will process any refunds and/or provide credits after the returned goods have been received in new condition and in the original packaging. Your order total will be refunded, minus costs for shipping and handling each way.
Mode of Refund – BANK TRANSFER
DURATION – (7 TO 10 DAYS)