SHOPPING INFORMATION

All our furniture is handcrafted and made at our factory in India. You can purchase from a wide selection we hold at our warehouse in Glendenning or pre-order custom pieces.

Delivery Time ā€“ If you are in a hurry, then you are at the wrong place because at VM Antique Decore we believe in slow and sustainable living. Our delivery timelines are far more than other market players and we proudly celebrate it, as each of our products comes with a story, uniqueness, and a soul that runs while making that product. Our products are not a result of mass production done by machines, rather, they are individual accents curated with utmost love by nibble hands of skilled artisans who put in their souls while making these rare masterpieces. There is always a spirit of joy that runs in our products as we do not force deadlines on our Artisans and request you the same.
Generally, our products reach your doorsteps in 3-7 Days.Ā 
Although we make sure that we deliver the products within the above-mentioned timelines but a humble request to allow us some time in rare cases of exception.

  • How can I be assured that VM Antique Decore is a safe and secure shopping portal?

We, at VM Antique Decore, are extremely committed to offering safe and secure transactions. We respect your privacy and walk the extra mile to ensure to make sure your personal details are kept confidential, without sharing them with any other party. To know more with regard to the confidentiality of your details and information, kindly go through our ā€œPrivacy Policy.ā€

  • Does VM Antique Decore store credit card details?

No. We do not store any credit card details.

  • Can my details be handed over to any third party?Ā 

You can rest assured that your details and info will not be passed on or sold to any third party. Your privacy is extremely vital for us.

  • Can I make a debit/credit card transaction or make a Net Banking payment through my cell phone?

Ā Yes. You can carry out debit/credit card transactions through the VM Antique Decore mobile site. VM Antique Decore is secured by Norton and powered by VeriSign that protects your card info while transmitting it securely to the highly-trusted payment gateways that are managed by leading Indian banks.

Your Ordered products invoice is mail to you by our automated system. you can also download the invoice form your account page

Safety First At VM Antique Decore

  • No Contact Delivery
  • Clean Packaging
  • Mandatory Warehouse Sanitation

PAYMENT INFORMATION

If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, then please send a snapshot of theĀ outer packaging,Ā MRP Hologram,Ā Batch Number, and images of products received with anĀ Invoice copy to our customer care at care@vmantiquedecor.com or reach us on VM Antique DecoreĀ (10 am to 6 pm business days).

Yes. You can cancel your item(s) until we start processing your order. Your order will be in Order confirmed status while it is eligible for cancellation.

You can select either of the following ways to make payment for your order.
  • Payment via credit or debit card(visa/master) just keep your credit or debit card handy while making such payment
Do Not leave the site when the transaction is still currently being done as it can disrupt the transaction process.

You can check the shipping status of your order on Vmantiquedecor.com, you can check when your order should arrive.

  1. Sign in to Vmantiquedecor.com.
  2. ClickĀ theĀ Your AccountĀ icon.
  3. Click onĀ My Orders.
  4. Find your order, tap your order.
  5. Youā€™ll see the shipping status to the right of your order:
  • Not Shipped: The seller hasnā€™t shipped the order yet or didnā€™t update the order on Etsy.
  • Shipped: The seller marked the order as shipped.
  • In Transit: The seller added a tracking number and the package has left the shipping facility.
  • TrackĀ package: If the seller added a tracking number, youā€™ll seeĀ Track Package. ClickĀ Track PackageĀ to see more tracking updates.